Privacy Policy

Last updated: 15 August 2026

1. Introduction

Dashtrack ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information (job title, company name, avatar)
  • Content you create (projects, tasks, notes, time entries)
  • Client data you upload (contact details, project briefs, documents)
  • Communications you send us via contact forms or email

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform
  • Process your account and authenticate your access
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyse usage trends to improve the user experience
  • Protect against, investigate, and prevent fraudulent or unauthorised activity

4. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and comprehensive audit logging. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your information for as long as your account is active and as needed to provide you services. You can request deletion of your data at any time by contacting us.

6. Cookies & Analytics

Our public website uses cookies to understand how visitors use the site and to improve it. We use Google Analytics 4, configured with anonymised IP addresses, to measure page views, traffic sources and usage trends. These analytics cookies are not placed until you accept them via the cookie banner shown on your first visit. You can accept or decline at any time, and your choice is remembered. Declining will not affect your ability to use the site. Our internal application (the Dashtrack dashboard) is not tracked by these marketing analytics cookies.

7. Your Rights

Under UK GDPR and applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

8. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].